Customer Service

Where are my flips?

Manage my Account

Returns and Exchanges

Warranties

Marketing and Press

Top FAQS

  1. Are these the same brand of flip flops that were around in SoCal in the 70s?
  2. I want to exchange or return my flip flops. What does it cost & where do I send them?
  3. What is the warranty for Deckers ® flip flops?
  4. What methods of payment do you accept?
  5. I have an old pair of Deckers ® flip flops that are tore up! Can I send them in for new flips?
  6. Do you have any retail locations?
  7. I love these bitchin' flip flops and wanna share the love. Do you offer corporate / group / incentive / ebayer sales at a discount?
  8. Do you ship internationally?
  9. Are duties, taxes and brokerage fees calculated in the shipping costs for international orders?
  10. What are the rates for international shipping?
  11. What happens if I refused delivery on an international package?

ABOUT SSL CERTIFICATES

Hours of Operation:

5am - 8pm Monday - Friday (MST)
8am - 5pm Saturday & Sunday (MST)

Contact Us -Customer Service

Phone: 1.877.337.8333
Fax: 1.928.779.6004

Contact Customer Service

Please note that while we make every attempt to reply to your email as quickly as possible, we only answer emails during normal business hours


Product Suggestions

Have a great idea that you want to share with us? Send it on! We love to hear what you're thinking. Feel free to include sketches, drawings, or pictures. Have a gripe about the product? Let us know that too. It's easy to get big egos. And of course, send us any love you have!
Send it all to: productfeedback@deckersflipflops.com.

Helpful Links